Michelle, I love you.
Michelle took an itemized list of all our stuff that was damaged over the phone. I claimed every single thing that got wet. She then had me assign a price to each item. We have full replacement costs and she deposited the money in our bank account today. If we find anything else we're just supposed to give her a ring and let her know and she'll take care of it. And when we move out of the hotel we have to fax her copies of our bill from there and all our food receipts and she'll put that money in our account straight away.
Michelle, have I mentioned that I love you?
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